KitchenAid Convection Oven KBMC140 KBMC147 KEMC308 KEMC378 KEMC307 KEMC377 YKEMC307 YKEMC308 User Manual

UPPER MICROWAVE OVEN WITH  
CONVECTION AND/OR BROIL ELEMENT  
Use & Care Guide  
In the U.S.A, for questions about features, operation, performance, parts, accessories or service, call: 1-800-422-1230.  
In Canada, for product-related questions call: 1-800-461-5681, for parts, accessories, installation and service, call: 1-800-807-6777 or  
visit our website at...  
Table of Contents ......................................................................................................... 2  
MODELS KBMC140 KBMC147 KEMC308 KEMC378 KEMC307 KEMC377 YKEMC307 YKEMC308  
8300890  
 
MICROWAVE OVEN SAFETY  
Your safety and the safety of others are very important.  
We have provided many important safety messages in this manual and on your appliance. Always read and obey all  
safety messages.  
This is the safety alert symbol.  
This symbol alerts you to potential hazards that can kill or hurt you and others.  
All safety messages will follow the safety alert symbol and either the word “DANGER” or  
“WARNING.” These words mean:  
You can be killed or seriously injured if you don't  
immediately follow instructions.  
You can be killed or seriously injured if you don't  
follow instructions.  
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you  
what can happen if the instructions are not followed.  
IMPORTANT SAFETY INSTRUCTIONS  
When using electrical appliances basic safety precautions should be followed, including the following:  
I
Do not clean with metal scouring pads. Pieces can  
WARNING: To reduce the risk of burns, electric  
burn off the pad and touch electrical parts involving  
a risk of electric shock.  
shock, fire, injury to persons, or exposure to excessive  
microwave energy:  
I Read all instructions before using the microwave  
I Do not store any materials, other than manufacturer's  
recommended accessories, in this oven when not in  
use.  
oven.  
I Read and follow the specific PRECAUTIONS TO  
AVOID POSSIBLE EXPOSURE TO EXCESSIVE  
MICROWAVE ENERGYfound in this section.  
I
Do not operate the microwave oven if it has a dam-  
aged cord or plug, if it is not working properly, or if it  
has been damaged or dropped.  
I The microwave oven must be grounded. Connect  
only to properly grounded outlet. See GROUNDING  
INSTRUCTIONSfound in this section.  
I Do not deep fry in oven. Microwavable utensils are  
not suitable and it is difficult to maintain appropriate  
deep frying temperatures.  
I Install or locate the microwave oven only in accord-  
ance with the provided Installation Instructions.  
I Do not use paper products when appliance is  
operated in the "PAN BROWN" mode.  
I Some products such as whole eggs in the shell and  
sealed containers for example, closed glass jars –  
may explode and should not be heated in the  
microwave oven.  
I Do not cover racks or any other part of the oven with  
metal foil. This will cause overheating of the oven.  
I Use the microwave oven only for its intended use as  
described in this manual. Do not use corrosive  
chemicals or vapors in the microwave oven. This  
type of oven is specifically designed to heat, cook,  
or dry food. It is not designed for industrial or lab-  
oratory use.  
I As with any appliance, close supervision is necessary  
when used by children.  
I The microwave oven should be serviced only by  
qualified service personnel. Contact nearest auth-  
orized service company for examination, repair, or  
adjustment.  
I
Oversized foods or oversized metal utensils should  
I Do not cover or block any openings on the  
microwave oven.  
not be inserted in the microwave oven as they may  
create a fire or risk of electric shock.  
SAVE THESE INSTRUCTIONS  
3
 
IMPORTANT SAFETY INSTRUCTIONS  
I
Do not store the microwave oven outdoors. Do not  
Remove wire twist-ties from paper or plastic bags  
use this product near water - for example, near a  
kitchen sink, in a wet basement, or near a swim-  
ming pool, and the like.  
before placing bags in oven.  
If materials inside the oven should ignite, keep  
oven door closed, turn oven off, and disconnect the  
power cord, or shut off power at the fuse or circuit  
breaker panel.  
Do not use the cavity for storage purposes. Do not  
leave paper products, cooking utensils, or food in  
the cavity when not in use.  
I
See door surface cleaning instructions in the Oven  
Caresection.  
I To reduce the risk of fire in the oven cavity:  
Do not overcook food. Carefully attend the micro-  
wave oven if paper, plastic, or other combustible  
materials are placed inside the oven to facilitate  
cooking.  
SAVE THESE INSTRUCTIONS  
PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO  
EXCESSIVE MICROWAVE ENERGY...  
(a) Do not attempt to operate this oven with the door  
open since open-door operation can result in  
harmful exposure to microwave energy. It is  
important not to defeat or tamper with the  
safety interlocks.  
(c) Do not operate the oven if it is damaged. It is  
particularly important that the oven door close  
properly and that there is no damage to the:  
(1) Door (bent),  
(2) Hinges and latches (broken or loosened),  
(3) Door seals and sealing surfaces.  
(b) Do not place any object between the oven front  
face and the door or allow soil or cleaner residue  
to accumulate on sealing surfaces.  
(d) The oven should not be adjusted or repaired by  
anyone except properly qualified service personnel.  
4
 
Electrical Requirements  
The microwave oven is connected to a 110-volt side of the 240-  
volt circuit required for the lower oven. If the incoming voltage to  
the microwave oven is less than 110 volts cooking times may be  
longer. Have a qualified electrician check your electrical system.  
GROUNDING INSTRUCTIONS  
I For all cord connected appliances:  
The microwave oven must be grounded. In the event  
of an electrical short circuit, grounding reduces the  
risk of electric shock by providing an escape wire for  
the electric current. The microwave oven is equipped  
with a cord having a grounding wire with a grounding  
plug. The plug must be plugged into an outlet that is  
properly installed and grounded.  
WARNING: Improper use of the grounding plug can  
result in a risk of electric shock. Consult a qualified  
electrician or serviceman if the grounding instructions  
are not completely understood, or if doubt exists as to  
whether the microwave oven is properly grounded.  
Do not use an extension cord. If the power supply cord  
is too short, have a qualified electrician or serviceman  
install an outlet near the microwave oven.  
I For a permanently connected appliance:  
This appliance must be connected to a grounded,  
metallic, permanent wiring system, or an equipment  
grounding conductor should be run with the circuit  
conductors and connected to the equipment  
grounding terminal or lead on the appliance.  
SAVE THESE INSTRUCTIONS  
5
 
Crisper Pan and Handle  
PARTS AND FEATURES  
E
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IM  
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PWR  
IN  
.
OZ  
1
7
O
NVERSIO  
N
CO  
N
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CT  
CO  
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V
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CT  
ICK  
PR  
F
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Q
U
B
R
O
IL  
CRISP  
M
E
A
L
EH  
E
A
T
2
3
8
9
The crisper pan is ideal for rapidly browning and crisping the  
bottom of foods, such as cookies and pizza.  
10  
11  
4
The material coating the bottom absorbs microwaves and  
transfers the heat to the pan and food. The crisper pan reaches  
436°F (210°C) in approximately 3 minutes, at which time it stops  
absorbing microwaves and holds this optimal frying temperature.  
5
6
I
The crisper pan will become hot. Always use the handle and  
oven mitts or pot holders when handling.  
I
Never allow the crisper pan or handle to touch the inside  
cavity walls, ceiling or floor.  
1. Lower Oven Control (on  
8. Quartz Broil Element  
I
I
I
Always use the turntable.  
(hidden in ceiling)  
some models)  
9. Convection Element and  
Fan (not visible - on  
some models)  
Never use another metal object with the crisper pan.  
2. Door Safety Lock  
System  
The crisper pan is designed specifically for this oven. Do not  
use it in any other oven.  
3. Microwave Light  
4. Glass Turntable  
5. Metal Shielded Window  
6. Door Handle  
10. Cooking Guide Label  
11. Removable Turntable  
I
I
Use only wooden or plastic cooking utensils to help prevent  
scratches.  
Support  
See Assistance or Servicesection to reorder.  
7. Microwave Oven Control  
Panel  
Grids  
I
I
Grids will become hot. Always use oven mitts or pot holders  
when handling.  
Turntable  
Never allow the grids to touch the inside cavity walls, ceiling  
or floor.  
I
I
I
I
Always use the turntable.  
1
Never use another metal object with the grids.  
Two level cooking is not recommended.  
See Assistance or Servicesection to reorder.  
2
3
Broiling Grid (long legs)  
4
1. Turntable  
2. Hub  
3. Support  
4. Shaft  
The turntable rotates in both directions to help cook food more  
evenly. Do not operate the microwave oven without the turntable  
in place. See “Assistance or Service” to reorder any of the parts.  
The broiling grid places food close to the broil element, making it  
ideal for fast browning of small amounts of food. Use for Broiling  
only.  
To Install:  
1. Remove tape from the hub.  
Convection Grid (short legs - on some models)  
2. Place the support on the oven cavity bottom.  
3. Place the turntable on the support.  
Fit the raised, curved lines in the center of the turntable  
bottom between the three spokes of the hub. The rollers on  
the support should fit inside the turntable bottom ridge.  
The convection grid provides optimal heat circulation for  
Convection Cooking.  
6
 
MICROWAVE OVEN CONTROL PANEL  
CONTROL PANEL (COMBINATION MODELS)  
CLOCK  
1
4
7
2
5
8
3
6
9
ENTER TEMP CRISP COOK  
AUTO SENSOR DEFROST  
START? PREHEAT TIMER  
HR 12 3 LBS MIN NO. SEC  
SET START  
CONTROL  
LOCK  
TIMER  
PWR  
SET START  
CANCEL  
IN.  
OZ  
MIC RO OVEN  
POPCORN  
(3 SIZES)  
EASYMINUTE  
START  
CUSTOM CUSTOM CUSTOM  
REHEAT DEFROST  
COOK  
CONVECT  
FULL  
MEAL  
0
OVEN  
LIGHT  
MICRO  
COOK  
POWER  
CONVECT  
QUICK  
PREHEAT  
MICROWAVE OVEN  
BROIL  
CRISP  
CANCEL  
QUANTITY  
CONTROL PANEL (STAND-ALONE MICROWAVE OVEN MODELS)  
EASYMINUTE  
START  
1
4
7
2
5
8
3
6
9
ENTER TEMP CRISP COOK  
AUTO SENSOR DEFROST  
START? PREHEAT TIMER  
HR 12 3 LBS MIN NO. SEC  
CUSTOM  
REHEAT  
POPCORN  
(3 SIZES)  
CONTROL  
LOCK  
PWR  
CUSTOM  
COOK  
CUSTOM  
DEFROST  
IN.  
OZ  
MICRO  
COOK  
POWER  
BROIL  
CLOCK  
SET START  
MICROWAVE OVEN  
CONVECT  
QUICK  
PREHEAT  
0
TIMER  
CRISP  
CANCEL  
SET START  
CANCEL  
QUANTITY  
During Convection Cooking, pressing EASY MINUTE START will  
not add minutes.  
Display  
When power is first supplied to the microwave oven, the time of  
day will appear.  
Microwave Oven Cancel  
When the microwave oven is in use, the display shows cooking  
power, quantities, weights and/or prompts.  
Touching the Microwave Oven Cancel pad cancels any function  
except for Timer and Control Lock functions. It will not erase the  
time of day.  
When the microwave oven is not in use, the display shows the  
time of day or Timer countdown.  
The microwave oven may also be stopped during a cooking cycle  
by opening the door. The cycle can be resumed by closing the  
door and touching EASY MINUTE START, or cancelled by closing  
the door and touching MICROWAVE OVEN CANCEL.  
Number Codes  
The microwave oven is preset with shortcut number codes. A  
number code includes one or more of the following: cooking  
power, cook time and food quantity or weight. See the code  
charts in the Cookingand Reheatingsections for additional  
information.  
Clock  
This is a 12 hour clock and does not show a.m. or p.m.  
To Set:  
Before setting, make sure the microwave oven, lower oven and  
Timer are off.  
Easy Minute, Start  
Starting  
1. Touch CLOCK SET/START.  
The EASY MINUTE START pad begins any upper or single oven  
function except the Timer. If not pressed within 5 minutes after  
pressing a pad, the display will return to the time of day mode  
and the programmed function will be cancelled.  
2. Touch the number pads to set the time of day.  
3. Touch CLOCK SET/START or START.  
To Remove:  
If cooking is interrupted, pressing EASY MINUTE START will  
resume the preset cycle.  
1. Touch CLOCK SET/START and hold for 5 seconds.  
2. To turn clock back on, touch CLOCK SET/START.  
Adding Minutes  
Touching EASY MINUTE START when the oven is off will start 1  
minute of cooktime at 100% power.  
Pressing EASY MINUTE START while the oven is operating will  
add cook time at the current cycling power by one minute.  
Multiple minutes can be added by repeatedly pressing EASY  
MINUTE START.  
7
 
Tones  
BEFORE USING  
Tones are audible signals indicating the following:  
A magnetron in the oven produces microwaves which reflect off  
the metal floor, walls and ceiling and pass through the turntable  
and appropriate cookware to the food. Microwaves are attracted  
to and absorbed by fat, sugar and water molecules in the food,  
causing them to move, producing friction and heat which cooks  
the food.  
One tone  
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Valid pad touch  
Function has been entered  
Function has been exited  
I
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Never lean on or allow children to swing on the oven door.  
Do not operate microwave oven when it is empty.  
Four tones  
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End of cooking cycle  
End of timer countdown  
Heated liquids can splash out during and after heating. Use  
of a wooden stir stick placed in the cup or bowl during  
heating may help to avoid this.  
Reminder tones that sound every minute after a cooking  
cycle ends until the door is opened or MICROWAVE OVEN  
CANCEL is touched.  
I
The turntable must be in place and correct side up when  
oven is in use. Do not use if turntable is chipped or broken.  
See Assistance or Servicesection to reorder.  
Timer  
I
I
Baby bottles and baby food jars should not be heated in the  
oven.  
The Timer can be set in minutes and seconds, up to 99 minutes  
59 seconds, or in hours and minutes, up to 99 hours 59 minutes,  
and counts down the set time. The Timer does not start or stop  
the microwave oven.  
Clothes, flowers, fruit, herbs, wood, gourds, paper, including  
brown paper bags and newspaper should not be dried in the  
oven.  
When the Timer is in use, the microwave oven can still operate.  
I
Do not use the microwave oven for canning, sterilizing or  
deep frying. The oven cannot maintain appropriate  
temperatures.  
To Set:  
1. Touch TIMER SET START once for minutes and seconds, and  
twice for hours and minutes.  
I
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Paraffin wax will not melt in the oven because it does not  
absorb microwaves.  
If no action is taken after one minute, the display will return to  
the time of day mode.  
Use oven mitts or pot holders when removing containers from  
oven.  
2. Touch the number pads to set the length of time.  
3. Touch TIMER SET START.  
Do not overcook potatoes. At the end of the recommended  
cook time, potatoes should be slightly firm. Let potatoes  
stand for five minutes. They will finish cooking while standing.  
The display will show the time counting down.  
When the set time ends, ENDwill appear on the display, 4  
end-of-cycle tones will sound, and then reminder tones will  
sound every minute.  
I
Do not cook or reheat whole eggs or eggs inside the shell.  
Steam build-up in whole eggs may cause them to burst.  
Cover poached eggs and allow a standing time.  
4. Touch TIMER CANCEL anytime to cancel the Timer.  
The time can be reset during the countdown by repeating the  
above steps.  
Food Characteristics  
When microwave cooking, the amount, size and shape, starting  
temperature, composition and density of the food affect cooking  
results.  
ControlLock  
The Control Lock shuts down the control panel pads to prevent  
unintended use of the microwave oven.  
Amount of Food  
The more food heated at once the longer the cook time. Check  
for doneness and add small increments of time if necessary.  
When the control is locked, only the Clock, Timer, and Start pads  
will function.  
The Control Lock is preset unlocked, but can be locked.  
Size and Shape  
To Lock/Unlock Control: Before locking, make sure the  
microwave oven and lower oven are off. Touch and hold  
CONTROL LOCK (number pad 3) for five seconds until one tone  
sounds and CONTROL LOCKand a lock icon (on some  
models) appear on the display. Repeat to unlock. CONTROL  
LOCKand the lock icon will disappear from the display and a  
single tone will sound.  
Smaller pieces of food will cook more quickly than larger pieces  
and uniformly shaped foods cook more evenly than irregularly  
shaped food.  
Starting Temperature  
Room temperature foods will heat faster than refrigerated foods  
and refrigerated foods will heat faster than frozen foods.  
Composition and Density  
Foods high in fat and sugar will reach a higher temperature and  
heat faster than other foods. Heavy, dense foods, such as meat  
and potatoes, require a longer cook time than the same size of a  
light, porous food, such as cake.  
8
 
MATERIAL  
RECOMMENDATIONS  
Cooking Guidelines  
Melamine  
Follow manufacturers recommendations.  
Covering  
Paper Towels,  
Dinnerware,  
Napkins  
Use non-recycled and those approved by  
the manufacturer for microwave oven use.  
Covering food helps retain moisture, shorten cook time and  
reduce spattering. Use the lid supplied with cookware. If lid is not  
available, wax paper, paper towels or plastic wrap approved for  
microwaves may be used. Plastic wrap should be turned back at  
one corner to provide an opening to vent steam.  
Plastic Wraps,  
Bags, Covers,  
Dinnerware,  
Containers  
Use those approved by the manufacturer  
for microwave oven use.  
Stirring and Turning  
Stirring and turning redistributes heat evenly to avoid  
overcooking the outer edges of food. Stir from outside to center.  
If possible, turn food over from bottom to top.  
Pottery and Clay  
Follow manufacturers recommendations.  
Do not use in oven.  
Styrofoam®  
Arranging  
If heating irregularly shaped or different sized foods, the thinner  
parts and smaller sizes should be arranged toward the center. If  
cooking several items of the same size and shape, place them in  
a ring pattern, leaving the center of the ring empty.  
Straw, Wicker,  
Wooden  
Containers  
Do not use in oven.  
Wax Paper  
Acceptable for use.  
Piercing  
Before heating, use a fork or small knife to pierce or prick foods  
that have a skin or membrane, such as potatoes, egg yolks,  
chicken livers, hot dogs, and sausage. Prick in several places to  
allow steam to vent.  
To Test Cookware or Dinnerware for Microwave Use:  
1. Put cookware or dinnerware in oven with 1 cup (250 mL) of  
water beside it.  
2. Cook at 100% cooking power for 1 minute.  
Shielding  
Do not use cookware or dinnerware if it becomes hot and the  
water stays cool.  
Use small, flat pieces of aluminum foil to shield the thin pieces of  
irregularly shaped foods, bones and foods such as chicken  
wings, leg tips and fish tail. See Aluminum Foil and Metalfirst.  
Aluminum Foil and Metal  
Standing Time  
Food will continue to cook by the natural conduction of heat even  
after the microwave cycle ends. The length of standing time  
depends on the volume and density of the food.  
Always use oven mitts or pot holders when removing dishes from  
the microwave oven.  
Aluminum foil and some metal can be used in the oven. If not  
used properly, arcing (a blue flash of light) can occur and cause  
damage to the oven.  
Cookware and Dinnerware  
Cookware and dinnerware must fit on the turntable. Always use  
oven mitts or pot holders when handling because any dish may  
become hot from heat transferred from the food. Do not use  
cookware and dinnerware with gold or silver trim. Use the  
following chart as a guide, then test before using.  
OK for Use  
Racks and bakeware supplied with the oven, aluminum foil for  
shielding, and approved meat thermometers may be used with  
the following guidelines:  
I
Never allow aluminum foil or metal to touch the inside cavity  
walls, ceiling or floor.  
MATERIAL  
RECOMMENDATIONS  
Aluminum Foil,  
Metal  
See Aluminum Foil and Metalsection.  
I
I
Always use the turntable.  
Never allow contact with another metal object during  
cooking.  
Browning Dish  
Bottom must be at least ³⁄₁₆ in. (5 mm)  
above the turntable. Follow  
manufacturers recommendations.  
Do Not Use  
Ceramic Glass,  
Glass  
Acceptable for use.  
Metal cookware and bakeware, gold, silver, pewter, non-  
approved meat thermometers, skewers, twist ties, foil liners such  
as sandwich wrappers, staples and objects with gold or silver  
trim or a metallic glaze should not be used in the oven.  
China,  
Follow manufacturers recommendations.  
Earthenware  
9
 
To Set a Cooking Power other than 100%:  
1. Touch the number pads to set a length of time to cook.  
Cooking Power  
2. Touch MICRO COOK POWER.  
Many recipes for microwave cooking specify which cooking  
power to use by percent, name or number. For example,  
70%=7=Medium-High.  
3. Touch the number pad using the Cooking Power chart.  
4. Touch EASY MINUTE START.  
Use the following chart as a general guide for the suggested  
cooking power of specific foods.  
The display will count down the cook time.  
When the cycle ends, ENDwill appear in the display, 4 end-  
of-cycle tones will sound, and then reminder tones will sound  
every minute.  
PERCENT/  
NAME  
NUMBER USE  
5. Touch MICROWAVE OVEN CANCEL or open the door to clear  
100%, High  
(default  
10  
Quick heating convenience  
the display and/or stop reminder tones.  
foods and foods with high  
water content, such as soups,  
beverages and most  
vegetables.  
setting)  
MICROWAVE OVEN  
USE  
90%  
80%  
9
8
Cooking small tender pieces of  
meat, ground meat, poultry  
pieces and fish fillets.  
Heating cream soups.  
Cooking  
Heating rice, pasta or  
casseroles.  
To Use:  
Cooking and heating foods  
that need a cook power lower  
than high. For example, whole  
fish and meat loaf.  
1. Touch the number pads to set a length of time to cook.  
Touch MICRO COOK POWER to set a cooking power other  
than 100%. Touch the number pad(s) using the Cooking  
Power chart.  
2. Touch EASY MINUTE START.  
70%,  
7
6
Reheating a single serving of  
food.  
Medium-High  
The display will count down the cook time.  
When the cycle ends, ENDwill appear in the display, 4 end-  
of-cycle tones will sound, and then reminder tones will sound  
every minute.  
60%  
Cooking sensitive foods such  
as cheese and egg dishes,  
pudding and custards.  
3. Touch MICROWAVE OVEN CANCEL or open the door to clear  
Cooking non-stirrable  
casseroles, such as lasagna.  
the display and/or stop reminder tones.  
The cook time and cooking power can be changed after touching  
START/ENTER without interrupting cooking.  
50%, Medium  
40%  
5
4
3
Cooking ham, whole poultry  
and pot roasts.  
Simmering stews.  
To Change Cook Time: Touch MICRO and enter the new cook  
time within 5 seconds, or touch EASY MINUTE START once for  
each additional minute of cook time required.  
Melting chocolate.  
Heating bread, rolls and  
pastries.  
To Change Cooking Power: Touch MICRO COOK POWER and  
enter the new cooking power using the Cook Power Chart. Touch  
EASY MINUTE START.  
30%,  
Medium-Low,  
Defrost  
Defrosting bread, fish, meats,  
poultry and precooked foods.  
20%  
2
1
Softening butter, cheese, and  
ice cream.  
10%, Low  
Taking chill out of fruit.  
10  
 
To Use Custom Cook:  
1. Touch CUSTOM COOK.  
Custom Cook  
2. Touch CUSTOM COOK again to scan and select food  
Times and cooking powers have been preset for 8 microwavable  
foods. Use the following chart as a guide.  
settings.  
The code number represents the number of times CUSTOM  
COOK must be touched to select the food type. For example,  
in order to cook casserole, CUSTOM COOK must be touched  
twice.  
FOOD  
CODE  
QUANTITY  
PREPARATION  
Frozen  
Entrée  
1
9 oz (240 g),  
11 oz (311 g),  
16 oz (425 g)  
Follow package  
instructions.  
3. Touch number pads to enter quantity  
or  
Touch QUANTITY (number pad 0) to scan and select  
quantity settings. For example, to select the quantity of 4  
cups, QUANTITY must be touched twice.  
Casserole  
2
3
2 cups (500  
mL), 4 cups (1  
L), 6 cups (1.5  
L), 8 cups (2 L) wrap. Stir before  
serving.  
To reheat, cover  
with lid or  
vented plastic  
4. Touch EASY MINUTE START or wait 5 seconds and the  
microwave oven will start automatically.  
The display will count down the cook time.  
Frozen  
Vegetables  
1 to 4 cups  
(250 mL-1 L)  
Cook, covered,  
in micro-wave  
safe container.  
Stir. Recover.  
Let stand for 3  
min.  
When the cycle ends, ENDwill appear in the display, 4 end-  
of-cycle tones will sound, and then reminder tones will sound  
every minute.  
5. Touch MICROWAVE OVEN CANCEL or open the door to clear  
the display and/or stop reminder tones.  
For more information on cooking different foods using the manual  
microwave function, see Microwave Cook Chartat the end of  
the Microwave Oven Usesection.  
Bacon  
4
5
1, 2, 3, 4, or 6  
strips  
Cook, covered  
with a paper  
towel on micro-  
wave safe dish  
Cooking in Stages  
Fresh  
Vegetables  
1 to 4 cups  
(250 mL-1 L)  
Cook, covered,  
in micro-wave  
safe container.  
Stir. Recover.  
Let stand for 3-5  
min.  
The microwave oven can be set to cook at different cooking  
powers for various lengths of time, up to three stages.  
To Cook in Stages:  
1. Touch the number pads to set a length of cook time for the  
first stage.  
Frozen  
Burrito  
6
7
1, 2, 3, or 4  
1, 2, 4, or 6  
Follow package  
directions.  
2. Touch MICRO COOK POWER and then select a cook power  
(if other than 100%) from the Cook Power Chart.  
If the cook time needs to be changed after setting the cook  
power, wait for TIMEto appear in the display, and enter a  
new cook time.  
Hot Dogs  
Pierce with fork.  
Cook, covered  
with a paper  
towel on micro-  
wave safe dish.  
3. When TIMEappears in the display, begin setting the  
second stage by touching MICRO.  
4. Repeat steps 1 through 3 above to set the second and third  
Baked  
Potatoes  
8
1 to 6  
Pierce with fork  
several time.  
Wrap in foil after  
cooking, and let  
stand for 5 min.  
stages.  
When finished programming the various cooking stages,  
touch EASY MINUTE START.  
The display will count down the cook time in each cycle. One  
short tone will sound between stages.  
When the cycle ends, ENDwill appear in the display, 4 end-  
of-cycle tones will sound, and then reminder tones will sound  
every minute.  
Cook time may be changed during any cycling stage by  
touching MICRO, and then entering the new time within 5  
seconds. Time may be added in one-minute increments by  
touching EASY MINUTE START during the cycling stage.  
5. Touch MICROWAVE OVEN CANCEL or open the door to clear  
the display and/or stop reminder tones.  
11  
 
4. Touch CUSTOM REHEAT until the desired serving  
temperature appears on the display (once for warm, twice for  
hot, or three times for very hot).  
Custom Reheat  
Times and cooking powers have been preset for reheating 8 food  
types. Use the following chart as a guide.  
Touch EASY MINUTE START or wait 5 seconds and the  
microwave oven will start automatically.  
FOOD  
CODE  
QUANTITY  
The display will count down the reheat time.  
When the cycle ends, ENDwill appear in the display, 4 end-  
of-cycle tones will sound, and then reminder tones will sound  
every minute.  
Dinner Plate  
Bread  
1
2
3
4
5
6
7
8
1 to 2 servings  
1 to 6 slices  
5. Touch MICROWAVE OVEN CANCEL or open the door to clear  
the display and/or stop reminder tones.  
Meats  
1 to 6 servings  
For more information on reheating different foods using the  
manual microwave function, see Microwave Reheat Chartat  
the end of the Microwave Oven Usesection.  
*Cheese Dip  
*Soup  
1 to 3 cups (250 - 750 mL)  
1 to 4 cups (250 mL-1 L)  
1 to 3 cups (250 - 750 mL)  
1 to 2 servings  
Custom Defrost  
*Sauce  
The Custom Defrost feature can be used, or the microwave oven  
can be manually set to defrost by using 30% cook power.  
Pizza  
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Food should be 0°F (-18°C) or colder at defrosting for optimal  
results.  
Beverage  
Serving Temperature  
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Unwrap foods and remove lids (from fruit juice) before  
defrosting.  
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Coffee  
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Warm  
Hot  
Tea  
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Shallow packages will defrost more quickly than deep blocks.  
Hot Chocolate  
Very Hot  
Separate food pieces as soon as possible during or at the  
end-of-cycle for more even defrosting.  
* Four tones will sound at the midpoint of the reheat cycle, and  
STIRwill appear in the display. Stir food if desired, close  
door, and touch EASY MINUTE START.  
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Foods left outside the freezer for more than 20 minutes or  
frozen ready-made food should not be defrosted using the  
Custom Defrost feature, but should be defrosted manually.  
Use small pieces of aluminum foil to shield parts of food such  
as chicken wings, leg tips and fish tails. See Aluminum Foil  
and Metalfirst.  
To Custom Reheat Foods:  
1. Touch CUSTOM REHEAT.  
Touch CUSTOM REHEAT again to scan and select reheat  
food settings.  
CUSTOM DEFROST CHART  
The code number represents the number of times CUSTOM  
REHEAT must be touched to select the food type. For  
example, in order to reheat a dinner plate, CUSTOM REHEAT  
must be touched once.  
The Custom Defrost system has six categories: Meat, Poultry,  
Fish, Bagel, Fruit Juice, and Roll/Muffin. Use the following chart  
as a guide.  
FOOD  
SETTING  
CODE  
WEIGHT OR QUANTITY  
2. Touch number pads to enter quantity (in servings, strips or  
cups)  
or  
*Meats  
1
2
3
4
5
6
.1 to 6.6 lbs (28 g to 3 kg)  
.1 to 6.6 lbs (28 g to 3 kg)  
.1 to 4.4 lbs (28 g to 1.34 kg)  
1 to 6 pieces  
Touch QUANTITY (number pad 0) to scan and select  
quantity settings. For example, to select the quantity of 2  
servings, QUANTITY must be touched twice.  
*Poultry  
*Fish  
Touch EASY MINUTE START or wait 5 seconds and the  
microwave oven will start automatically.  
**Bagel  
The display will count down the reheat time.  
When the cycle ends, ENDwill appear in the display, 4 end-  
of-cycle tones will sound, and then reminder tones will sound  
every minute.  
Fruit Juice  
Roll/Muffin  
6, 12, or 16 oz (170, 340, or 454 g)  
1 to 6 pieces  
3. Touch MICROWAVE OVEN CANCEL or open the door to clear  
*See Preparation chart at end of Custom Defrostsection for  
cuts, sizes, and instructions.  
the display and/or stop reminder tones.  
**Bagel quantity settings 1 and 2 may appear to have longer  
defrost times than necessary, however, longer times use less  
cooking power.  
To Custom Reheat Beverages:  
1. Touch CUSTOM REHEAT.  
2. Touch CUSTOM REHEAT until the reheat setting for  
beverages BEVRGis reached (eight times).  
3. Touch CUSTOM REHEAT until the desired beverage appears  
on the display (once for coffee, twice for tea, or three times  
for hot chocolate).  
12  
 
To use Custom Defrost:  
1. Touch CUSTOM DEFROST.  
Popcorn  
2. Touch the number pad from the Custom Defrost chart above  
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Do not use regular paper bags or glass utensils.  
Pop only one package of popcorn at a time.  
or  
Touch CUSTOM DEFROST control repeatedly to scroll  
through foods.  
Follow manufacturers instructions when using a microwave  
popcorn popper.  
3. Touch the number pads to enter the weight or quantity. See  
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Listen for popping to slow to 1 pop every 1 or 2 seconds.  
Do not repop unpopped kernels.  
Custom Defrost chart above.  
or  
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Use fresh bags of popcorn for optimal results.  
Touch QUANTITY to select quantity.  
Cooking results may vary by brand and fat content.  
4. Touch EASY MINUTE START.  
The display will count down the defrost time. For better  
results, a preset standing time is included in the defrosting  
time. This may make the defrosting time seem longer than  
expected.  
Popping time has been preset based on commercially packaged  
microwave popcorn. The oven is preset for the 3.5 oz (99 g) size,  
but can be changed. Use the following chart as a guide.  
BAG SIZE  
3.5 oz (99 g)  
3.0 oz (85 g)  
1.75 oz (50 g)  
CODE  
TOUCH PAD  
Once  
When the cycle ends, Endwill appear in the display, 4 end-  
of-cycle tones will sound, and then reminder tones will sound  
every minute.  
1
2
3
5. Touch MICROWAVE OVEN CANCEL or open the door to clear  
Twice  
the display.  
Three times  
The cook time can be changed during the defrosting cycle  
without interrupting cooking.  
To Change Defrost Time: Touch COOK POWER repeatedly to  
scroll through MORE, LESS, or NORMLtime.  
To Pop Popcorn:  
1. Touch POPCORN (3 SIZES).  
The microwave oven will be set to automatically begin the  
pop setting for the 3.5 oz (99 g) bag size.  
MEAT, POULTRY AND FISH DEFROST PREPARATION  
Use the following chart as a guide when defrosting meat, poultry,  
or fish. When setting the Custom Defrost cycle, the net weight  
must be entered in pounds and tenths of pounds.  
Touch POPCORN (3 SIZES) repeatedly to scan and select  
bag size  
or  
MEAT  
Touch number pad from chart to manually select bag size.  
Beef: ground, steaks, roast,  
The narrow or fatty areas of  
irregular shaped cuts should  
be shielded with foil before  
defrosting.  
2. Touch START/ENTER or wait 5 seconds for the popping to  
stew  
begin automatically.  
The display will count down the popping time.  
Lamb: stew and chops  
Time may be added to popping time by touching EASY  
MINUTE START during or after popping.  
Do not defrost less than ¹⁄₄ lb  
(113 g) or two 4 oz (113 g)  
patties.  
Pork: chops, ribs, roasts,  
sausage  
When the popcorn cycle ends, ENDwill appear in the  
display, 4 end-of-cycle tones will sound, and then reminder  
tones will sound every minute.  
Place all meats, except stew  
cubes and bulk sausage, on  
microwavable roasting rack  
provided with the microwave  
oven.  
3. Touch OFF/CANCEL or open the door to clear the display  
and/or stop reminder tones.  
Place stew cubes and bulk  
sausage in microwavable  
baking dish.  
POULTRY  
Chicken: whole and cut up  
Cornish hens  
Turkey: breast  
FISH  
Place on microwavable  
roasting rack, chicken  
breast-side up.  
Remove giblets from whole  
chicken.  
Fillets, Steaks, Whole,  
Shellfish  
Place in microwavable  
baking dish.  
13  
 
CRISPING CHART  
Times are approximate and may be adjusted for individual tastes.  
Keeping Food Warm  
FOOD  
COOK TIME  
PREPARATION  
WARNING  
Pizza,  
refrigerated or  
fresh  
Sprinkle crisper  
pan with corn  
meal. Add  
Food Poisoning Hazard  
additional time for  
thick crust and  
reduce time for  
thin crust  
12 in. (30 cm)  
9 in. (23 cm)  
9 minutes  
7 minutes  
Do not let food sit in oven more than one hour  
before or after cooking.  
Doing so can result in food poisoning or  
sickness.  
Puff Pastry Fruit  
Turnovers, 4  
Frozen  
10 to 12 minutes  
Cooked food can be kept warm in the microwave oven for up to  
99 minutes.  
Turkey Breast,  
boneless  
10 to 12 minutes  
per pound (453 g)  
Place turkey in  
center of crisper  
pan. Internal  
temperature  
should be 170°F  
(77°C)  
Foods that are cooked covered and complete meals on dinner  
plates should be covered while being kept warm. Pastry items  
such as pies and turnovers should be uncovered while being kept  
warm.  
To Keep Food Warm:  
1. Set keep-warm time, up to 99 minutes.  
2. Set cook power at 10% (number pad 1).  
3. Touch EASY MINUTE START.  
Broil  
The display will count down the warming time.  
The Broil feature uses the broil element to cook and brown 1 to 4  
small pieces of food at a time. Always use the broiling grid. The  
Crisper Pan may be used with the Broil function to catch  
drippings from the food. See Gridssection before using.  
When the cycle ends, Endwill appear in the display, 4 end-  
of-cycle tones will sound, and then reminder tones will sound  
every minute.  
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Avoid opening the door often.  
4. Touch MICROWAVE OVEN CANCEL or open the door to clear  
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For even browning, turn food over halfway through cooking.  
the display.  
To program keep-warm at the end of a cooking cycle, set the  
time (up to 99 minutes) and the cook power (10%) as the last  
cooking stage. See Cooking in Stagessection.  
To Broil:  
Before Broiling, remove turntable support. See Parts and  
Featuresfor location. Replace turntable in oven, then preheat  
oven for 2 to 3 minutes. Turntable will not turn during broiling.  
Place all food on front half of broiling grid. Position grid with food  
on it so that the food is directly under the broil element.  
Crisp  
The Crisp feature uses the broil element and microwaves to crisp  
and brown foods. Crisp can be used to saute meats and  
vegetables, pan-fry bacon and eggs, and to crisp and brown  
pizza and cheese sandwiches. Always use the crisper pan. See  
the Crisper Pan and Handlesection before using.  
1. Touch BROIL.  
2. Touch the number pads to enter a length of time to cook in  
minutes and seconds, up to 90 minutes.  
3. Press EASY MINUTE START.  
The USE GRIDprompt will appear on the display for 4  
seconds, then the display will count down the cook time.  
To Crisp:  
Before Crisping, brush crisper pan with ¹⁄₂ tsp (3 mL) of oil or  
spray with nonstick cooking spray. Arrange food on crisper pan,  
and place pan on turntable.  
Time may be added during cooking by touching EASY  
MINUTE START.  
1. Touch CRISP.  
When the cycle ends, Endwill appear in the display, 4 end-  
of-cycle tones will sound, and then reminder tones will sound  
every minute.  
2. Touch the number pads to enter a length of time to cook in  
minutes and seconds. The time can be set up to 90 minutes.  
3. Touch EASY MINUTE START.  
4. Touch MICROWAVE OVEN CANCEL or open the door to clear  
the display.  
The USE PANprompt will appear in the display for 4  
seconds, then the display will count down the cook time.  
The USE GRIDprompt may be disabled by touching and  
holding the number pad 2for 5 seconds. Repeat to re-enable.  
Time may be added during cooking by touching EASY  
MINUTE START.  
When the cycle ends, Endwill appear in the display, 4 end-  
of-cycle tones will sound, and then reminder tones will sound  
every minute.  
4. Touch MICROWAVE OVEN CANCEL or open the door to clear  
the display.  
The USE PANprompt may be disabled by touching and holding  
the number pad 2for 5 seconds. Repeat to re-enable.  
14  
 
BROILING CHART  
Times are approximate and may be adjusted for individual tastes.  
To Convect Cook with Preheat:  
1. Position convection grid on turntable in microwave oven and  
close the door.  
FOOD  
COOK TIME  
PREPARATION  
2. Touch CONVECT QUICK REHEAT twice.  
The cook temperature setting may be changed as desired  
from 170°F to 450°F (75°C to 232°C) by touching the number  
pads at this time.  
Garlic Toast or  
Open Face  
Sandwiches  
2 to 3 minutes  
3. Touch EASY MINUTE START.  
Steaks, 2 top  
sirloin, ³⁄₄ in. (2 cm)  
thick, 8 oz. (227g)  
portions  
Medium doneness Trim excess fat  
The display will show the TIMEprompt.  
and score edges.  
Let stand 1 minute  
Side 2: 8 minutes  
Side 1: 10 minutes  
4. Touch number pads to enter length of time to cook, in hours  
and minutes, up to 4 hours.  
before serving.  
5. Touch EASY MINUTE START.  
When the temperature reaches 170°F (75°C), the display will  
show the preheating temperature in 5°F (-15°C) increments  
until the set cooking temperature is reached.  
Convection Cooking  
When preheating is complete, one tone will sound, and the  
display will show the cooking time.  
1
6. Place food or bakeware on convection grid and close the  
door.  
2
3
7. Touch EASY MINUTE START.  
4
The display will count down the cook time.  
Each time the door is opened during cooking, the EASY  
MINUTE START pad must be touched to restart cooking.  
1. Broil Element  
2. Convection Fan  
3. Convection Element (on some models)  
4. Convection Grid  
When the cycle ends, Endwill appear in the display, 4 end-  
of-cycle tones will sound, and then reminder tones will sound  
every minute.  
Convection Cooking uses the convection element (on some  
models) and the fan. Hot air is circlulated throughout the oven  
cavity by the fan. The constantly moving air surrounds the food to  
heat the outer portion quickly.  
8. Touch MICROWAVE OVEN CANCEL or open the door to clear  
the display.  
To Convect Cook without Preheat:  
The Convect function may be used to cook small amounts of  
food on a single rack.  
1. Position convection grid on turntable in microwave oven,  
place food or bakeware on convection grid, and close the  
door.  
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Always use the Convection Grid.  
2. Touch CONVECT QUICK REHEAT once.  
Do not cover Turntable or Convection Grid with aluminum foil.  
The cook temperature setting may be changed as desired  
from 170°F to 450°F (75°C to 232°C) by touching the number  
pads at this time.  
Do not use light plastic containers, plastic wrap or paper  
products. All heat proof cookware or metal utensils can be  
used in convection cooking, but metal utensils cannot be  
used in microwave cooking. Round pizza pans are excellent  
for convection cooking.  
3. Touch EASY MINUTE START.  
The display will show the TIMEprompt.  
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Use convection cooking for items such as souffles, breads,  
cookies, angel food cakes, pizza, and most meats and fish.  
4. Touch number pads to enter length of time to cook, in hours  
and minutes, up to 4 hours.  
No special techniques are needed to adapt standard oven  
recipes to convection cooking, although some temperatures  
might need lowering, and some cooking times reduced.  
5. Touch EASY MINUTE START.  
When the temperature reaches 170°F (75°C), the display will  
show the preheating temperature in 5°F (-15°C) increments  
until the set cooking temperature is reached.  
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This oven may be preheated in the same way that standard  
oven is preheated. (Most recipes for baked goods call for  
preheating.)  
The display will count down the cook time.  
Each time the door is opened during cooking, the EASY  
MINUTE START pad must be touched to restart cooking.  
When the cycle ends, Endwill appear in the display, 4 end-  
of-cycle tones will sound, and then reminder tones will sound  
every minute.  
6. Touch MICROWAVE OVEN CANCEL or open the door to clear  
the display.  
15  
 
MICROWAVE COOK CHART  
These times are approximate and may need to be adjusted to suit individual taste.  
FOOD  
COOK TIME  
COOK POWER  
Meats, Poultry, Fish, Seafood  
Bacon (per slice)  
45 sec to 1 min 15 sec per slice  
4 to 6 min  
100%  
100%  
Ground Beef for Casseroles (1 lb [.45 kg])  
Ground Beef Patties (2)  
Ground Beef Patties (4)  
1st side 2 min, 2nd side1½ to 2½ min  
1st side 2½ min, 2nd side 2 to 3 min  
100%  
100%  
Meat Loaf (1½ lbs [.7 kg])  
13 to 19 min  
70%  
Chicken Pieces  
6 to 9 min/lb (454 g)  
100%  
Internal temperature should be 185ºF (85ºC) after standing.  
Turkey Breast  
5 min, then  
8 to 12 mins  
100%,  
70%  
Internal temperature should be 185ºF (85ºC) after standing.  
Fish Fillets (1 lb [.45 kg])  
Scallops and Shrimp (1 lb [.45 kg])  
Vegetables  
5 to 6 min  
100%  
100%  
3½ to 5½ min  
Beans, Green or Yellow (1 lb [.45 kg])  
Broccoli (1 lb [.45 kg])  
6 to 12 min  
6 to 10 min  
8 to 12 min  
6 to 9 min  
100%  
100%  
100%  
100%  
Carrots (1 lb [.45 kg])  
Cauliflower (medium head)  
Corn on the Cob (2)  
Corn on the Cob (4)  
4 to 9 min  
6 to 16 min  
100%  
100%  
Potatoes, Baked (4 medium)  
Summer Squash (1 lb [.45 kg])  
Other  
13 to 19 min  
3 to 8 min  
100%  
100%  
Applesauce (4 servings)  
Baked Apples (4)  
7 to 9 min  
4 to 6 min  
1 to 2 min  
100%  
100%  
50%  
Chocolate (melt 1 square)  
Eggs, Scrambled (2)  
(4)  
1 min 15 sec to 1 min 45 sec  
2 to 3 min  
100%  
100%  
Hot Cereals (1 serving)  
(4 servings)  
1½ to 5 min  
4½ to 7 min  
100%  
100%  
Nachos (large plate)  
1½ to 2½ min  
50%  
Water for Beverage (1 cup [250 mL])  
(2 cups [500 mL])  
2½ to 4 min  
4½ to 6 min  
100%  
100%  
16  
 
MICROWAVE REHEAT CHART  
These times are approximate and may need to be adjusted to suit individual taste. If using Broil to reheat, do not cover food.  
FOOD/STARTING TEMPERATURE  
COOK TIME  
COOK POWER  
PREPARATION  
Meat (Chicken pieces, chops, hamburgers,  
meat loaf slices)  
1 serving/Refrigerated  
Cover loosely.  
1-2 min  
2½-4½ min  
70%  
70%  
2 servings/Refrigerated  
Meat Slices (Beef, ham, pork, turkey)  
1 or more servings/Room Temp.  
1 or more servings/Refrigerated  
45 sec-1 min per serving  
1-3 min per serving  
50%  
50%  
Cover with gravy or wax paper.  
Check after 30 sec per serving.  
Stirrable Casseroles and Main Dishes  
1 serving/Refrigerated  
2 servings/Refrigerated  
2-4 min  
4-6 min  
6-8 min  
100%  
100%  
100%  
Cover. Stir after half the time.  
4-6 servings/Refrigerated  
Nonstirrable Casseroles and Main Dishes  
1 serving/Refrigerated  
2 servings/Refrigerated  
5-8 min  
9-13 min  
13-16 min  
50%  
50%  
50%  
Cover with wax paper.  
4-6 servings/Refrigerated  
Soup, Cream  
1 cup (250 mL)/Refrigerated  
1 can (10 oz [284 mL])/Room Temp.  
3-4½ min  
5-7 min  
50%  
50%  
Cover. Stir after half the time.  
Cover. Stir after half the time.  
Soup, Clear  
1 cup (250 mL)/Refrigerated  
1 can (10 oz [284 mL])  
2½-3½ min  
4-5½ min  
100%  
100%  
Pizza (Medium slice)  
1 slice/Room Temp.  
2 slices/Room Temp.  
1 slice/Refrigerated  
2 slices/Refrigerated  
15-25 sec  
30-40 sec  
30-40 sec  
45-55 sec  
100%  
100%  
100%  
100%  
Vegetables  
1 serving/Refrigerated  
2 servings/Refrigerated  
45 sec-1½ min  
1½-2½ min  
100%  
100%  
Cover. Stir after half the time.  
Baked Potato  
1/Refrigerated  
2/Refrigerated  
Cut lengthwise, then several  
times crosswise. Cover with wax  
paper.  
1-2 min  
2-3 min  
50%  
50%  
Breads (Dinner or breakfast roll)  
1 roll/Room Temp.  
2 rolls/Room Temp.  
Wrap single piece in paper  
towel. Place several pieces on  
paper towel, then cover with  
another paper towel.  
8-12 sec  
11-15 sec  
18-22 sec  
50%  
100%  
100%  
4 rolls/Room Temp.  
Pie  
Whole/Refrigerated  
1 slice/Refrigerated  
5-7 min  
30 sec  
70%  
100%  
17  
 
CRISPER PAN  
MICROWAVE  
OVEN CARE  
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Mild cleanser and scouring sponge  
Dishwasher  
GRIDS  
General Cleaning  
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Steel wool pad  
Dishwasher  
IMPORTANT: Before cleaning, make sure all controls are off and  
the oven is cool. Always follow label instructions on cleaning  
products.  
Soap, water and a soft cloth or sponge are suggested first unless  
otherwise noted.  
TROUBLESHOOTING  
Try the solutions suggested here first in order to avoid the  
cost of an unnecessary service call.  
OVEN CAVITY  
Do not use soap-filled scouring pads, abrasive cleaners, steel-  
wool pads, gritty wash cloths or some paper towels. Damage  
may occur.  
The area where the oven door and frame touch when closed  
should be kept clean.  
Nothing will operate  
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Has a household fuse been blown or has the circuit  
breaker been tripped?  
Replace the fuse or reset the circuit.  
Average soil  
Is the appliance wired properly?  
See Installation Instructions provided with your microwave  
oven.  
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Mild, non-abrasive soaps and detergents:  
Rinse with clean water and dry with soft, lint-free cloth.  
Heavy soil  
Mild, non-abrasive soaps and detergents:  
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Oven will not operate  
Heat 1 cup (250 mL) of water for 2 to 5 minutes in oven.  
Steam will soften soil. Rinse with clean water and dry with  
soft, lint-free cloth.  
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Is the door completely closed?  
Firmly close door.  
Odors  
Lemon juice or vinegar:  
Is the electronic oven control set correctly?  
See Microwave Oven Control Panelsection.  
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Heat 1 cup (250 mL) of water with 1 tablespoon (15 mL) of  
either lemon juice or vinegar for 2 to 5 minutes in oven.  
Is the Control Lock set?  
See Control Locksection.  
Is the magnetron working properly?  
STAINLESS STEEL EXTERIOR (on some models)  
Heat 1 cup (250 mL) of cold water for 2 minutes at 100%  
cooking power. If water does not heat, call for service. See  
Assistance or Servicesection.  
Do not use soap-filled scouring pads, abrasive cleaners, Cooktop  
Polishing Creme, steel-wool pads, gritty wash cloths or some  
paper towels. Damage may occur.  
Oven makes humming noise  
Rub in direction of grain to avoid damaging.  
I
I
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Stainless Steel Cleaner & Polish (not included):  
See Assistance or Servicesection to order.  
Liquid detergent or all-purpose cleaner:  
Rinse with clean water and dry with soft, lint-free cloth.  
Vinegar for hard water spots  
I
I
This is normal and occurs when the transformer in the  
magnetron cycles on.  
Oven door looks wavy  
This is normal and will not affect performance.  
OVEN DOOR EXTERIOR  
Turntable will not operate  
I
Glass cleaner and paper towels or non-abrasive plastic  
scrubbing pad:  
I
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Is the turntable properly in place?  
Make sure turntable is correct-side up and is sitting securely  
on the turntable support.  
Apply glass cleaner to soft cloth or sponge, not directly on  
panel.  
Is the turntable support operating properly?  
Remove turntable. Remove and replace turntable support.  
Replace turntable. Put in 1 cup (250 mL) of water, then restart  
oven. If still not working, call for service. See Assistance or  
Servicesection. Do not operate the oven without turntable  
and turntable support working properly.  
TURNTABLE  
Do not operate the microwave without the turntable in place.  
I
Mild cleanser and scouring pad  
Dishwasher  
I
Turntable rotates both directions  
I
This is normal and depends on motor rotation at beginning of  
cycle.  
18  
 
Display shows messages  
In the U.S.A.  
I
Is the display showing an “Oven Status” screen, with a  
letter/number code and instruction to inform KitchenAid?  
The oven has detected an internal problem. It has run a self-  
checking program and displayed the error. Call for service.  
See Assistance or Servicesection.  
Call the KitchenAid Customer Interaction Center toll free:  
1-800-422-1230.  
Our consultants provide assistance with:  
I
I
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Features and specifications on our full line of appliances.  
Installation information.  
Accessory and repair parts sales.  
Specialized customer assistance (Spanish speaking, hearing  
impaired, limited vision, etc.).  
Referrals to local dealers, repair parts distributors, and  
service companies. KitchenAid designated service  
Display shows time countdown, but oven is not  
operating  
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Is the Timer in use?  
See Timersection.  
I
technicians are trained to fulfill the product warranty and  
provide after-warranty service, anywhere in the United States.  
To locate the KitchenAid designated service company in your  
area, you can also look in your telephone directory Yellow  
Pages.  
Tones are not sounding  
Are tones turned off?  
See Tonessection.  
For further assistance  
If you need further assistance, you can write to KitchenAid with  
any questions or concerns at:  
Sparks during broiling  
Sparking is caused by the burning off of fat from previous  
cooking, and will stop once all the fat has been burned off.  
KitchenAid Brand Home Appliances  
Customer Interaction Center  
553 Benson Road  
Benton Harbor, MI 49022-2692  
Cooking times seem too long  
Please include a daytime phone number in your correspondence.  
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Is the cooking power set properly?  
See Cooking Powersection.  
In Canada  
Are large amounts of food being heated?  
Larger amounts of food need longer cooking times.  
For product related questions, please call the KitchenAid Canada  
Customer Interaction Center toll free:  
Is the incoming voltage less than specified in “Microwave  
Oven Safety”?  
1-800-461-5681 8:30 a.m. - 5:30 p.m. (EST)  
Have a qualified electrician check the electrical system in the  
home.  
Our consultants provide assistance with:  
I
Features and specifications on our full line of appliances.  
I
Referrals to local dealers.  
Radio or TV Interference  
For parts, accessories and service in Canada  
I
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Is the microwave oven plugged into the same outlet?  
Try a different outlet.  
Call 1-800-807-6777. KitchenAid designated service technicians  
are trained to fulfill the product warranty and provide after-  
warranty service, anywhere in Canada.  
Is the radio or TV receiver near the microwave oven?  
Move the receiver away from the microwave oven, or adjust  
the radio or TV antenna.  
For further assistance  
If you need further assistance, you can write to KitchenAid  
Canada with any questions or concerns at:  
I
Are the microwave oven door and sealing surfaces clean?  
Customer Interaction Center  
KitchenAid Canada  
Make sure these areas are clean.  
1901 Minnesota Court  
Mississauga, Ontario L5N 3A7  
ASSISTANCE OR  
SERVICE  
Please include a daytime phone number in your correspondence.  
Replacement Parts & Accessories  
Part/Accessory  
Part No.  
4375405  
4375407  
4375406  
4393536  
4452220  
8171420  
Before calling for assistance or service, please check  
Troubleshooting.It may save you the cost of a service call. If  
you still need help, follow the instructions below.  
Glass Turntable  
When calling, please know the purchase date and the complete  
model and serial number of your appliance. This information will  
help us to better respond to your request.  
Turntable Support (Shaft)  
Turntable Rollers (Ring)  
Crisper Pan  
If you need replacement parts  
If you need to order replacement parts, we recommend that you  
only use factory specified parts. These factory specified parts will  
fit right and work right because they are made with the same  
precision used to build every new KITCHENAID® appliance.  
Broiling Grid  
Stainless Steel Cleaner & Polish  
To locate factory specified parts in your area, call our Customer  
Interaction Center telephone number or your nearest KitchenAid  
designated service center.  
19  
 
KITCHENAID® COMBINATION MICROWAVE WARRANTY  
ONE-YEAR FULL WARRANTY  
For one year from the date of purchase, when this appliance is operated and maintained according to instructions attached to or  
furnished with the product, KitchenAid will pay for factory specified parts and repair labor costs to correct defects in materials or  
workmanship. Service must be provided by a KitchenAid designated service company.  
SECOND THROUGH FIFTH YEAR LIMITED WARRANTY  
In the second through fifth years from the date of purchase, when this appliance is operated and maintained according to instructions  
attached to or furnished with the product, KitchenAid will pay for factory specified parts for the microwave magnetron tube, any electric  
oven element and the solid state touch control system to correct defects in materials or workmanship.  
SECOND THROUGH TENTH YEAR LIMITED WARRANTY  
In the second through tenth years from date of purchase, when this appliance is operated and maintained according to instructions  
attached to or furnished with the product, KitchenAid will pay for factory specified parts for the stainless steel oven cavity/inner door if  
the part rusts through due to defects in materials or workmanship.  
KitchenAid will not pay for:  
1. Service calls to correct the installation of your appliance, to instruct you how to use your appliance, to replace house fuses or  
correct house wiring, or to replace owner-accessible light bulbs.  
2. Repairs when your appliance is used in other than normal, single-family household use.  
3. Pickup and delivery. Your appliance is designed to be repaired in the home.  
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, improper installation, acts of God or use of products not  
approved by KitchenAid or KitchenAid Canada.  
5. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.  
6. Replacement parts or repair labor costs for units operated outside the United States or Canada.  
7. In Canada, travel or transportation expenses for customers who reside in remote areas.  
8. Any labor costs during the limited warranty periods.  
KITCHENAID AND KITCHENAID CANADA SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL  
DAMAGES.  
Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion or limitation  
may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or  
province to province.  
Outside the 50 United States and Canada, this warranty does not apply. Contact your authorized KitchenAid dealer to  
determine if another warranty applies.  
If you need service, first see the Troubleshootingsection of this book. After checking Troubleshooting,additional help can be found by  
checking the Assistance or Servicesection or by calling the KitchenAid Customer Interaction Center, 1-800-422-1230 (toll-free), from  
anywhere in the U.S.A. In Canada, contact your designated KitchenAid Canada Appliance service company or call 1-800-807-6777.  
5/00  
Dealer name _________________________________________  
Keep this book and your sales slip together for future  
reference. You must provide proof of purchase or  
installation date for in-warranty service.  
Address ____________________________________________  
Phone number _______________________________________  
Model number _______________________________________  
Serial number _______________________________________  
Purchase date _______________________________________  
Write down the following information about your appliance to  
better help you obtain assistance or service if you ever need it.  
You will need to know your complete model number and serial  
number. You can find this information on the model and serial  
number label/plate, located on your appliance as shown in the  
Parts and Featuressection.  
8300890  
© 2001. All rights reserved.  
6/01  
Printed in U.S.A.  
® Styrofoam is a Registered Trademark of The Dow Chemical Company.  
® Registered Trademark/TM Trademark of KitchenAid, U.S.A., KitchenAid Canada licensee in Canada  
 

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